Privacy Policy / Privacy Statement

Last updated: March 29, 2024

This Privacy Policy describes Our policies and procedures on the collection,
use and disclosure of Your information when You use the Service and tells You
about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the
Service, You agree to the collection and use of information in accordance with
this Privacy Policy.

Interpretation and Definitions
==============================

Interpretation
————–

The words of which the initial letter is capitalized have meanings defined
under the following conditions. The following definitions shall have the same
meaning regardless of whether they appear in singular or in plural.

Definitions
———–

For the purposes of this Privacy Policy:

* Account means a unique account created for You to access our Service or
parts of our Service.

* Company (referred to as either “the Company”, “We”, “Us” or “Our” in this
Agreement) refers to nuxBot.

* Cookies are small files that are placed on Your computer, mobile device or
any other device by a website, containing the details of Your browsing
history on that website among its many uses.

* Country refers to: Nordrhein-Westfalen, Germany

* Device means any device that can access the Service such as a computer, a
cellphone or a digital tablet.

* Personal Data is any information that relates to an identified or
identifiable individual.

* Service refers to the Website.

* Service Provider means any natural or legal person who processes the data
on behalf of the Company. It refers to third-party companies or
individuals employed by the Company to facilitate the Service, to provide
the Service on behalf of the Company, to perform services related to the
Service or to assist the Company in analyzing how the Service is used.

* Usage Data refers to data collected automatically, either generated by the
use of the Service or from the Service infrastructure itself (for example,
the duration of a page visit).

* Website refers to nuxBot, accessible from <https://nuxbot.com/>

* You means the individual accessing or using the Service, or the company,
or other legal entity on behalf of which such individual is accessing or
using the Service, as applicable.

Collecting and Using Your Personal Data
=======================================

Types of Data Collected
———————–

Personal Data
~~~~~~~~~~~~~

While using Our Service, We may ask You to provide Us with certain personally
identifiable information that can be used to contact or identify You.
Personally identifiable information may include, but is not limited to:

When you visit our Website or contact us:
IP address, location data (Address, State, Province, ZIP/Postal code, City), access-provider/host, referring URL, date, time, access tokens, session key, browser type and version, browser language, operating system, amount and state of transferred data, Gravatar image, profile image, profile image (google account), visitor/tracking id, Usage Data. This information can be related to you, therefore, Personal Identification Information can be processed as well. These data may also be processed as anonymized statistical data.

When you use the Software:

Personal Identification Information:
Name, e-mail address, IP address, date, time, language, device language, operating system, device region, device HWID, device UUID, device type and model, trading history, charts (bars), order history, strategy settings, wallet balance statistics, trade position data, pairs used, exchanges used, license key, exchange keys, last 3 digits of exchange keys, license type, Usage Data.

Financial and Transaction Data:
Exchange Account username, exchange name, API key, transaction data (date/time/amount of transaction), transaction request/response, Referral status, billing information (country, phone number, address, city, postal code; in case of an entity: business name, registry code and VAT ID), trading history, charts (bars), order history, strategy settings, wallet balance statistics, trade position data, pairs used, exchanges used, license key, exchange api keys, last 3 digits of exchange keys, license type, Usage Data

Usage Data
~~~~~~~~~~

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol
address (e.g. IP address), browser type, browser version, the pages of our
Service that You visit, the time and date of Your visit, the time spent on
those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect
certain information automatically, including, but not limited to, the type of
mobile device You use, Your mobile device unique ID, the IP address of Your
mobile device, Your mobile operating system, the type of mobile Internet
browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our
Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

We use Cookies and similar tracking technologies to track the activity on Our
Service and store certain information. Tracking technologies used are beacons,
tags, and scripts to collect and track information and to improve and analyze
Our Service. The technologies We use may include:

* Cookies or Browser Cookies. A cookie is a small file placed on Your
Device. You can instruct Your browser to refuse all Cookies or to indicate
when a Cookie is being sent. However, if You do not accept Cookies, You
may not be able to use some parts of our Service. Unless you have adjusted
Your browser setting so that it will refuse Cookies, our Service may use
Cookies.
* Web Beacons. Certain sections of our Service and our emails may contain
small electronic files known as web beacons (also referred to as clear
gifs, pixel tags, and single-pixel gifs) that permit the Company, for
example, to count users who have visited those pages or opened an email
and for other related website statistics (for example, recording the
popularity of a certain section and verifying system and server
integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on
Your personal computer or mobile device when You go offline, while Session
Cookies are deleted as soon as You close Your web browser. Learn more about
cookies on the article by freeprivacypolicy.com.

We use both Session and Persistent Cookies for the purposes set out below:

* Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services
available through the Website and to enable You to use some of its
features. They help to authenticate users and prevent fraudulent use of
user accounts. Without these Cookies, the services that You have asked for
cannot be provided, and We only use these Cookies to provide You with
those services.

* Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies
on the Website.

* Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use
the Website, such as remembering your login details or language
preference. The purpose of these Cookies is to provide You with a more
personal experience and to avoid You having to re-enter your preferences
every time You use the Website.

For more information about the cookies we use and your choices regarding
cookies, please visit our Cookies Policy or the Cookies section of our Privacy
Policy.

Use of Your Personal Data
————————-

The Company may use Personal Data for the following purposes:

* To provide and maintain our Service , including to monitor the usage of
our Service.

* To manage Your Account: to manage Your registration as a user of the
Service. The Personal Data You provide can give You access to different
functionalities of the Service that are available to You as a registered
user.

* For the performance of a contract: the development, compliance and
undertaking of the purchase contract for the products, items or services
You have purchased or of any other contract with Us through the Service.

* To contact You: To contact You by email, telephone calls, SMS, or other
equivalent forms of electronic communication, such as a mobile
application’s push notifications regarding updates or informative
communications related to the functionalities, products or contracted
services, including the security updates, when necessary or reasonable for
their implementation.

* To provide You with news, special offers and general information about
other goods, services and events which we offer that are similar to those
that you have already purchased or enquired about unless You have opted
not to receive such information.

* To manage Your requests: To attend and manage Your requests to Us.

* For business transfers: We may use Your information to evaluate or conduct
a merger, divestiture, restructuring, reorganization, dissolution, or
other sale or transfer of some or all of Our assets, whether as a going
concern or as part of bankruptcy, liquidation, or similar proceeding, in
which Personal Data held by Us about our Service users is among the assets
transferred.

* Storing information containing personal data in normal and backup systems: All of the data categories

* Handling the refunds related to Purchase Agreement: All of the data categories

* Sending newsletters to your e-mail: Personal Identification Information

* Processing data for predictive analytics and insights, improvement and development of the Software: All of the data

* Processing (including anonymising) data for predictive analytics and insights, improvement and development of the Software: All of the data

* Data disclosures to potential acquirers of 3Commas business, including legal advisors, auditing service providers in case of a merger, acquisition or selling the whole or part of our business: All of the data

* Data disclosures to our service providers: All of the data

* Diagnosing and repairing technical issues related to the Software and the Website: All of the data

* Mandatory disclosures to law enforcement and data protection authorities: All of the data

* Enabling the Software and its functionalities: All of the data

* Providing you with notifications via your chosen channel (for example, mobile app, e-mail, Website, Telegram Bot): Personal Identification Information

* Determining your location for designating applicable VAT rate: Personal Identification Information

* Responding to your enquiries and requests submitted via the website, sign-up forms, live chat or e-mail or any social media platforms: All of the data

* Client’s transaction history: All of the data

* Client authentication: Personal Identification Information

* Transfer of funds from a payment service provider to your Client Account and making out payments upon your withdrawal request via payment service provider: All of the data

* For other purposes : We may use Your information for other purposes, such
as data analysis, identifying usage trends, determining the effectiveness
of our promotional campaigns and to evaluate and improve our Service,
products, services, marketing and your experience.

We may share Your personal information in the following situations:

* With Service Providers: We may share Your personal information with
Service Providers to monitor and analyze the use of our Service, to
contact You.
* For business transfers: We may share or transfer Your personal information
in connection with, or during negotiations of, any merger, sale of Company
assets, financing, or acquisition of all or a portion of Our business to
another company.
* With Affiliates: We may share Your information with Our affiliates, in
which case we will require those affiliates to honor this Privacy Policy.
Affiliates include Our parent company and any other subsidiaries, joint
venture partners or other companies that We control or that are under
common control with Us.
* With business partners: We may share Your information with Our business
partners to offer You certain products, services or promotions.
* With other users: when You share personal information or otherwise
interact in the public areas with other users, such information may be
viewed by all users and may be publicly distributed outside.
* With Your consent : We may disclose Your personal information for any
other purpose with Your consent.

Retention of Your Personal Data
——————————-

The Company will retain Your Personal Data only for as long as is necessary
for the purposes set out in this Privacy Policy. We will retain and use Your
Personal Data to the extent necessary to comply with our legal obligations
(for example, if we are required to retain your data to comply with applicable
laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage
Data is generally retained for a shorter period of time, except when this data
is used to strengthen the security or to improve the functionality of Our
Service, or We are legally obligated to retain this data for longer time
periods.

Transfer of Your Personal Data
——————————

Your information, including Personal Data, is processed at the Company’s
operating offices and in any other places where the parties involved in the
processing are located. It means that this information may be transferred to —
and maintained on — computers located outside of Your state, province, country
or other governmental jurisdiction where the data protection laws may differ
than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such
information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data
is treated securely and in accordance with this Privacy Policy and no transfer
of Your Personal Data will take place to an organization or a country unless
there are adequate controls in place including the security of Your data and
other personal information.

Delete Your Personal Data
————————-

You have the right to delete or request that We assist in deleting the
Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You
from within the Service.

You may update, amend, or delete Your information at any time by signing in to
Your Account, if you have one, and visiting the account settings section that
allows you to manage Your personal information. You may also contact Us to
request access to, correct, or delete any personal information that You have
provided to Us.

Please note, however, that We may need to retain certain information when we
have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data
——————————–

Business Transactions
~~~~~~~~~~~~~~~~~~~~~

If the Company is involved in a merger, acquisition or asset sale, Your
Personal Data may be transferred. We will provide notice before Your Personal
Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement
~~~~~~~~~~~~~~~

Under certain circumstances, the Company may be required to disclose Your
Personal Data if required to do so by law or in response to valid requests by
public authorities (e.g. a court or a government agency).

Other legal requirements
~~~~~~~~~~~~~~~~~~~~~~~~

The Company may disclose Your Personal Data in the good faith belief that such
action is necessary to:

* Comply with a legal obligation
* Protect and defend the rights or property of the Company
* Prevent or investigate possible wrongdoing in connection with the Service
* Protect the personal safety of Users of the Service or the public
* Protect against legal liability

Security of Your Personal Data
——————————

The security of Your Personal Data is important to Us, but remember that no
method of transmission over the Internet, or method of electronic storage is
100% secure. While We strive to use commercially acceptable means to protect
Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy
==================

Our Service does not address anyone under the age of 13. We do not knowingly
collect personally identifiable information from anyone under the age of 13.
If You are a parent or guardian and You are aware that Your child has provided
Us with Personal Data, please contact Us. If We become aware that We have
collected Personal Data from anyone under the age of 13 without verification
of parental consent, We take steps to remove that information from Our
servers.

If We need to rely on consent as a legal basis for processing Your information
and Your country requires consent from a parent, We may require Your parent’s
consent before We collect and use that information.

Links to Other Websites
=======================

Our Service may contain links to other websites that are not operated by Us.
If You click on a third party link, You will be directed to that third party’s
site. We strongly advise You to review the Privacy Policy of every site You
visit.

We have no control over and assume no responsibility for the content, privacy
policies or practices of any third party sites or services.

Payment and third-party services
=======================
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Personal information collected at this site will only be disclosed to third parties in accordance with this Privacy Policy and with the Terms and Conditions of any relevant service.

nuxBot uses the following payment options:
Cryptocurrencies like Bitcoin, 150+ altcoins and stablecoins via NOWPayments and Cryptomus

Where you submit a payment via the Site, you will be providing your details like cryptocurrency addresses to one of these service providers. Your details may be stored by the service provider and cannot be accessed by nuxBot staff.

Once you leave our store’s Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our site’s Terms of Service.
Please refer to the individual service provider Privacy Policy for details regarding how they use and disclose your credit card details and any other personal information they collect.

Payments
=======================
We accept cryptocurrency payments via NOWPayments and Cryptomus. During the processing of payments, certain data will be transmitted to these services, including the mandatory information at the execution of the payment, such as the total amount or billing information.
Please read NOWPayments’s and Cryptomus’s Privacy Policy for more details.

Changes to this Privacy Policy
==============================

We may update Our Privacy Policy from time to time. It is your obligation to periodically check Our Privacy Policy for changes or updates. The date provided at the beginning of Our Privacy Policy is the latest revision date. Changes to Our Privacy Policy will become effective upon such changes being posted to this website. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by Our Privacy Policy.

Contact Us
==========

If you have any questions about this Privacy Policy, You can contact us:

* By email: